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Be Wary of Pandagames on Amazon (aka Grainger Games Limited) (Rant)

by FallguyChris, Middlesbrough, Monday, October 09, 2017, 13:46 (41 days ago)

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3 separate game orders from Pandagames on Amazon for different games, the first came with no manual even though it stated it would and the case was damaged on the outside and the disc holder inside was damaged even though it was stated as being in "Very Good" condition and "complete with Manual". So it had to be returned. I've had better products listed as "acceptable" on Amazon from other third parties.

Second order of a different game was cancelled a few days later due to "mistake in the listing"


and a third order again for a completely different game was cancelled a few days later due to again "mistake in the listing"

:-roll

Awful company, certainly the worst I have ever dealt with on Amazon and a complete waste of time.

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Chris Mason

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Be Wary of Pandagames on Amazon (aka Grainger Games Limited)

by Grey Wolf, Tuesday, October 10, 2017, 07:38 (40 days ago) @ FallguyChris

Well my order said dispatched. It was only 3 days after I was expected to get the deliver that I looked at the breakdown of the order again and noticed payment had been refunded. I contacted them and they said there was an error in the listing :-tothehand

From my end I thought it was all done and dusted, the order said dispatched :-frustrated wasted my time I was not too pleased.

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Be Wary of Pandagames on Amazon (aka Grainger Games Limited)

by HyperX, Tuesday, October 10, 2017, 08:24 (40 days ago) @ FallguyChris

Same problem.

I ordered a rare cartridge game from them on Amazon. It was either them or another third party company and Panda Games were a few pound cheaper.

Order went through with a estimated delivery. Checked my amazon account later that day and see it was dispatched, cool. About four days past, still no delivery. Checked my order again and drilled further into the order to find my card had been refunded.

Asked them why? And the same error listing reply.


Went back on Amazon to buy from the other third party company but they had sold it. So Panda had wasted 4 days of me expecting delivery :-middlefinger I was mad.

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Be Wary of Pandagames on Amazon (aka Grainger Games Limited)

by Positively Awesome, Wednesday, October 11, 2017, 08:00 (39 days ago) @ FallguyChris

I wonder why they didn't use the Grainger name on Amazon instead of trading under a different name ;-)

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Be Wary of Pandagames on Amazon (aka Grainger Games Limited)

by kev, Thursday, October 12, 2017, 20:24 (38 days ago) @ FallguyChris

If you've ever been in a grainger games shop in the past, no wonder they're terrible. The place is filthy and the staff don't give a shit.

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Be Wary of Pandagames on Amazon (aka Grainger Games Limited)

by Nathan9000, Southampton, Saturday, October 14, 2017, 01:28 (36 days ago) @ FallguyChris

I see on one of the review sites a person said they purchased a new game from Grainger yet they received a used game with no shrinkwrap and with disc scratches!

Grainger reply was

"Whilst we do try to send out sealed items wherever possible, as we source items from our stores occasionally we are unable to do so as the boxes are unsealed so the games/manuals can be stored securely for security purposes"

yeah right :-facepalm

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Be Wary of Pandagames on Amazon (aka Grainger Games Limited)

by Alienware Matt, Saturday, October 14, 2017, 01:59 (36 days ago) @ FallguyChris

I had the same, they refunded my money after a few days and they didn't even inform me why! I emailed them to find out why and 3 months later I still wait for their reply. Terrible

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